Your privacy matters to us. This policy explains exactly what personal data 369jili collects, why we collect it, how we use it, and the rights you hold as a player in the Philippines.
369jili uses industry-standard encryption and security protocols to protect your personal and financial information at every step — from registration to withdrawal.
369jili processes personal data in accordance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012, and its implementing rules and regulations.
369jili does not sell, rent, or trade your personal information to third parties for their own marketing purposes. Your data stays within the 369jili ecosystem.
As a 369jili player, you have the right to access, correct, and request deletion of your personal data at any time by contacting our support team.
369jili uses cookies to improve your experience and analyze platform performance. You can manage your cookie preferences at any time through your browser settings.
For any privacy-related concern — data access requests, corrections, or complaints — the 369jili support team is available 24/7 to assist Filipino players.
Summary: 369jili collects personal data to operate your account, process transactions, comply with legal obligations, and improve the platform experience. We do not sell your data. You have rights over your data under Philippine law. Read the full policy below for complete details.
369jili ("we," "us," or "our") is committed to protecting the privacy and personal data of every player who uses the 369jili platform at https://369jili.app (the "Platform"). This Privacy Policy ("Policy") describes how 369jili collects, uses, stores, shares, and protects your personal information when you access or use the Platform.
This Policy applies to all users of the 369jili Platform, including registered players, visitors who browse without registering, and individuals who contact our support team. By using the Platform, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein.
This Policy should be read together with the 369jili Terms & Conditions and Responsible Gaming Policy.
For the purposes of the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, 369jili acts as the personal information controller in respect of the personal data it collects from users of the Platform.
369jili is responsible for determining the purposes and means of processing your personal data. If you have any questions about how your data is handled, you may contact us using the details provided in Section 15 of this Policy.
369jili collects the following categories of personal data from users of the Platform:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, government-issued ID details | Account verification, age verification, KYC compliance |
| Contact Data | Email address, mobile number, residential address | Account communication, support, notifications |
| Financial Data | GCash number, PayMaya account, bank account details (BPI, BDO, Metrobank), transaction history | Processing deposits and withdrawals, fraud prevention |
| Technical Data | IP address, device type, browser type, operating system, session data | Platform security, fraud detection, performance optimization |
| Usage Data | Games played, bets placed, login times, pages visited | Responsible gaming monitoring, platform improvement |
| Communications Data | Support chat logs, email correspondence | Customer service, dispute resolution, quality assurance |
369jili collects personal data through the following means:
369jili processes your personal data for the following purposes:
369jili processes your personal data on the following legal bases under the Data Privacy Act of 2012:
369jili does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We may share your data with the following categories of recipients only to the extent necessary for the stated purpose:
All third parties with whom 369jili shares personal data are required to handle that data in accordance with applicable data protection laws and are prohibited from using it for any purpose beyond what is strictly necessary.
369jili retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:
| Data Category | Retention Period | Reason |
|---|---|---|
| Account and identity data | Duration of account + 5 years after closure | Legal and regulatory compliance |
| Financial transaction records | 10 years from transaction date | Anti-money laundering obligations |
| Support communications | 3 years from last interaction | Dispute resolution and quality assurance |
| Technical and usage logs | 12 months on a rolling basis | Security monitoring and fraud detection |
| Marketing consent records | Until consent is withdrawn + 1 year | Proof of consent |
Upon expiry of the applicable retention period, 369jili will securely delete or anonymize your personal data in accordance with our internal data disposal procedures.
369jili implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:
While 369jili takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You are responsible for keeping your login credentials confidential. If you suspect unauthorized access to your account, contact 369jili support immediately.
369jili uses cookies and similar tracking technologies to enhance your experience on the Platform, analyze usage patterns, and support security functions. The following types of cookies may be used:
You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the 369jili Platform.
Under the Data Privacy Act of 2012 and its Implementing Rules and Regulations, you have the following rights in relation to your personal data held by 369jili:
To exercise any of these rights, please contact the 369jili support team using the details in Section 15. We will respond to all verified requests within thirty (30) days in accordance with applicable law.
The 369jili Platform is strictly intended for individuals aged twenty-one (21) years and above. 369jili does not knowingly collect personal data from persons under the age of 21. If we become aware that personal data has been collected from a minor, we will take immediate steps to delete that data and close the associated account.
If you are a parent or guardian and believe that a minor has registered on the 369jili Platform, please contact our support team immediately so we can investigate and take appropriate action.
In some cases, your personal data may be transferred to, stored in, or processed by service providers located outside the Philippines — for example, cloud hosting providers or technology partners operating in other countries.
Where such transfers occur, 369jili ensures that appropriate safeguards are in place to protect your personal data in accordance with the Data Privacy Act of 2012. These safeguards may include contractual clauses, data processing agreements, or other legally recognized transfer mechanisms approved by the National Privacy Commission.
By using the 369jili Platform, you acknowledge and consent to the transfer of your personal data as described in this section.
369jili reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform features. The "Last Updated" date at the top of this page will be revised accordingly.
Where changes are material, 369jili will notify registered players via email or a prominent notice on the Platform prior to the changes taking effect. Your continued use of the Platform following the publication of an updated Policy constitutes your acceptance of the revised terms.
We encourage you to review this Policy periodically to stay informed about how 369jili protects your personal data.
If you have any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data by 369jili, please contact our Data Privacy team. We are committed to addressing all privacy-related enquiries promptly and transparently.
Email: [email protected]
Support: Available 24/7 via live chat on the 369jili Platform
Response Time: We aim to respond to all data-related requests within 30 days.
If you are not satisfied with our response, you have the right to escalate your complaint to the National Privacy Commission (NPC) of the Philippines, which is the supervisory authority responsible for enforcing the Data Privacy Act of 2012.
Your data is protected, your transactions are secure, and your privacy is our priority. Join hundreds of thousands of Filipino players who trust 369jili for a safe and exciting gaming experience. Must be 21 or older to register.
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